|
Non-Scheduled Stops
To pre-schedule "Pick-up" or "Stop Requests" please call
301-863-8400 x 1120 Monday - Saturday between
5:30 A.M. and
11:00 P.M.
When our
offices are closed, arrangements can be made by leaving your name, bus
route and telephone number after the pre-recorded message. Otherwise,
arrangements can be made with the individual drivers upon boarding the
bus.
Remember, all passengers are required to be at the designated vehicle
stop at the times listed. If no one is waiting at the location and no on-board passengers
are exiting, the vehicle will not stop, but will continue to the next stop location. Buses
will stop to discharge or pick up passengers at locations along any regular route (flag
stops), if traffic and road conditions permit the safe operation of buses. Passengers
wishing to board a vehicle at a location along the route between identified stops should
"flag" the vehicle by signaling to the driver (hand waving is acceptable). The
driver will stop as close to the passenger as possible as long as stopping is not a safety
hazard. General rules for flagging:
- Be at a safe location (typically 50 feet before an intersection/street corner) along the route
- Be on the appropriate side of the street (i.e. northbound, southbound, etc.)
- Be clear in flagging the driver
- Determine the approximate vehicle arrival time at the flag location (based on times
identified on the schedule for designated stops surrounding the flag location) and arrive
early.
- If you are able, call STS ahead of time so the driver can be notified to be looking for
you. This will decrease your chances of being missed or not seen by the driver.
|
Transfer Guide
Transferring from one route
to another may occur at the following specified transfer
locations; the Governmental Center Complex in Leonardtown, the Tulagi Place
Park & Ride lot in Lexington
Park, Jarboe Building in
Lexington Park, Boatman's Store in
Oakville, 1st Colony in California
and the Third Base Store in Loveville. A single transfer fee
is used for an uninterrupted ride across all of the routes.
Transfers will not be accepted for interrupted trips at locations
other than these transfer points; riders will be required to pay a new fee.
Bus Schedules for St. Mary's Transit System (STS)
and VanGo are available from the bus
drivers. Each county's bus tickets will be honored by the other county,
therefore there will be no extra cost to our passengers.
No Change Policy
For the safety of our
drivers and passengers, the bus drivers are not allowed to provide change.
Therefore, all passengers must have exact fare or an
STS
ticket when boarding our STS buses. Each bus driver reserves the right to
refuse transportation to any passenger /rider who does not pay the required
fare or who does not honor the
Bus Rider’s Agreement.
Lost and Found
If you lose an item on an STS bus, please call the STS
office at 301-863-8400 x 1120 or 1121 between 8:00am and 5:00pm. Our staff will be happy to
see if the item has been returned or found.
 Contact Us
Our
office is staffed Monday through Saturday,
5:30 A.M. to 11:00 P.M.
We are here to assist you. Customers who are not familiar with our
STS Services may call us for assistance at 301-863-8400 x 1120 or 1121. A dispatcher will
tell you which bus or route you will need to reach your destination, advise
you of any needed transfers, help you determine the time that the bus will
arrive at your stop and help you determine your exact fare. To assure quick
and easy service when you call, please provide your name, telephone number,
location and destination or simply
e-mail
us.
|
