Employee Status Updated: 5/21/2019 12:00 AM Normal
Office Status: Normal
Employee Information

Refund Policy

image of money

  A full refund may be obtained if R&P changes the location, time or date of the program which prohibits attendance, or if the department cancels the program due to insufficient registration. Refunds will be mailed with two weeks of cancellation.

• In case of medical problems verified by a doctor’s certificate, a full refund may be obtained if a written request is received in writing prior to the start of class.

A refund minus a $10 service charge may be obtained in the request is received in writing (2) working days or more prior to the first class/session.

A refund of 50% of class cost may be obtained if the request is received in writing less than (2) working days prior to the start of class/session or the registrant attends one class/session.

A refund may not be obtained if the registrant attends more than one class or session.

Refunds will not be made for events or amusement parks requiring advanced purchase of tickets.

No refunds may be obtained for classes that cost $10.00 or less.

All refund requests must be submitted in writing to the Division Manager.


Recreation & Parks Things to Explore Join the Fun Facebook Page
Register Here
Home Youth & Adult Sports Register Now
Recreation Facility Rentals Program Guide
Parks Aquatics e-Newsletter
Museums School Age Care Amusement Park Tickets
Golf Summer Camps Job Openings
Contact Us Leisure Classes Surveys & Evaluations
  Gymnastics Facebook
  Therapeutic Recreation  
  Paralympics Sports Club  
  Events & Trips  
  Partner Leagues